Shipping policy
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Smilinglobe Shipping Policy
1. Processing Time
All orders are processed within 5-10 business days (excluding weekends and holidays) after receiving your order confirmation email.
You’ll receive another notification when your order has shipped.
If we’re experiencing a high volume of orders or your item is made-to-order, processing times may be slightly longer. We appreciate your patience and promise it’s worth the wait!
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
3. Shipping Carriers
We partner with reliable and safe carriers such as DHL, FedEx, UPS, and local postal services to ensure safe and timely delivery of your Smilinglobe products.
4. Order Tracking
Once your order ships, you’ll receive a tracking number via email.
You can use this number to track your shipment directly on the carrier’s website.
If you don’t receive your tracking information within 5 business days, please contact us at support@smilinglobe.com.